Frequently Asked Questions

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GAP Cyber Coaching, LLC, is a specialized IT consulting service designed to support small to mid-sized businesses in navigating the complexities of technology during periods of growth. Unlike conventional IT consulting, I coined the term "Cyber Coaching" to focus on long-term partnerships, aligning technology with your business goals for sustainable success.

With over 20 years of experience across various sectors, a solid business foundation from Texas A&M University, and a Master of Science in Information Technology, I provide a comprehensive approach to tech challenges. Services include optimizing tech stacks, enhancing cybersecurity, streamlining processes, and ensuring regulatory compliance, all tailored to the specific needs of growing businesses. At its core, GAP Cyber Coaching is your strategic ally in using technology not just as a tool, but as a driver of business growth, security, and operational efficiency.

The name GAP Cyber Coaching is built around a core principle of empowering businesses through technology, encapsulated by the acronym GAP:

• Goals: We start by helping you clearly define your IT-related goals, ensuring they align with your broader business objectives for growth and efficiency.
• Aptitude: Next, we focus on building your aptitude - enhancing your understanding and capabilities regarding essential IT and cybersecurity practices. This includes equipping you with the knowledge and skills needed to navigate your tech landscape confidently.
• Pursuit: Finally, the pursuit is about taking proactive, strategic actions towards achieving your defined goals. It’s the continuous effort to adapt, implement, and refine technology solutions that not only meet current needs but also anticipate future challenges, ensuring long-term success.

At GAP Cyber Coaching, it's about more than just solving tech problems; it's a comprehensive approach to integrating technology into your business strategy, fostering growth, security, and innovation.

Over my career, I've had the opportunity to work on a diverse array of projects that demonstrate my broad expertise in IT and cybersecurity. These include:

• Client and Process Flows: Streamlining operational processes to improve efficiency and customer experience.
• Cybersecurity Plans: Crafting detailed cybersecurity strategies to protect organizations from digital threats.
• Web Design: Designing custom websites that enhance user engagement and online presence.
• Spreadsheets and Databases: Developing advanced spreadsheet solutions and databases for better data management and analytics.
• Automated Flows: Implementing automation to increase productivity and reduce manual tasks, utilizing tools like Microsoft Power Automate.
• Microsoft 365 Enterprise Management: Managing and optimizing Microsoft 365 environments to foster seamless communication and collaboration.
• SharePoint Administration: Administering SharePoint sites to enhance information sharing and team collaboration.
• Account Creation and Management: Ensuring secure and efficient user account management in line with IT policies.

These experiences reflect my commitment to leveraging technology to meet and exceed business objectives, offering customized solutions that align with each client's unique needs. Whether you're looking for strategic cybersecurity planning, efficient process automation, or comprehensive IT management, I bring a wealth of knowledge and experience to the table.

To begin, please reach out to me directly at info@gapcybercoaching.com. In your email, include some basic information about your business and the specific services you are interested in. This will help us make the most of our initial consultation.

During our consultation, we'll discuss your business's unique challenges and goals in detail. Based on this conversation, we'll determine the most appropriate services for your needs and establish a preliminary schedule, including how many hours per week may be required to achieve your objectives.

I look forward to learning more about your business and exploring how GAP Cyber Coaching can support your growth and success.